🔹 Caldera Spa Repair — Tri-Cities WA

"My Hot Spring spa stopped heating completely in November. Called Desert Spa Repair, they were out the next morning. Diagnosed a burned heater element — said the hard water scale was the cause and showed me exactly what it looked like. Fixed same day. They also explained how to prevent it from happening again with the right water treatment."

"The pump on my Jacuzzi J-375 started making a grinding noise. Desert Spa Repair diagnosed a bearing failure and replaced the pump motor. They were on time, clear about the cost before starting, and the tub has been running perfectly since. Will definitely call them again."

"Got a SN1 error code and the tub stopped working. Desert Spa Repair came out, tested the sensor, confirmed it was failed, and had the replacement part on the truck. Done in under an hour. Fair price, professional service — exactly what you want when your spa is down."

"Jets had been getting weaker for years — I assumed they were just old. Desert Spa Repair came out and found calcium scale blocking the internal jet passages. After cleaning, the jets work like new. They told me about using a sequestering agent weekly to prevent it happening again. Why didn't anyone tell me this sooner?"

"Noticed the water level dropping faster than usual. Desert Spa Repair found a leak at the pump union fitting — had it sealed and tested in about 45 minutes. They also inspected the other fittings while they were in the equipment compartment and flagged one that was starting to weep. Fixed it preventively while they were there."

"control system issues. Previous guy just reset it and said it was fine — kept tripping. Desert Spa Repair found a heater element with a developing short to ground. Replaced the element and the control system issues. Do NOT ignore a tripping control system issues."