Desert Spa Repair Kennewick · Richland · Pasco · Tri-Cities
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Brand service · Tri-Cities

Arctic Spas Repair — Tri-Cities, WA

Arctic Spas service in Kennewick, Richland, Pasco and the rest of the Tri-Cities. Diagnosis with a meter, one written price after.

Same-day visits most daysOut-of-warranty specialistsOne written price
HomeBrandsArctic Spas

Arctic Spas Repair in the Tri-Cities

Arctic Spas repair for the Tri-Cities — cold-climate tubs with cedar cabinets, Forever Floor bases and free-flow (non-foamed) plumbing that makes leaks easy to reach but scale from hard water just as likely as on any other brand.

Jake tracing a pump union on a round cedar tub
Jake tracing a pump union on a round cedar tub

Systems we work on

Arctic / Gecko-based controls, Onzen salt system, free-flow plumbing, cedar cabinet, Spa Boy monitoring on newer tubs.

Common Arctic Spas faults we repair

  • Onzen salt cell and control faults
  • Gecko pack relay and sensor errors
  • Heater scale despite good insulation
  • Cedar cabinet panel and hinge issues
  • Pump seals accessible through free-flow bays
Worth knowing. Open plumbing means we can usually show you the failed joint rather than describe it.

Hard water and Arctic Spas equipment

No brand is immune to Tri-Cities hardness; some just hide it better. We descale as part of every heater job and set chemistry for the fill water, not for the manual.

Where we go

Questions

Is a Arctic Spas spa worth repairing after ten years?
Usually. A ten-year-old Arctic Spas with a sound shell and cabinet is a good candidate; we quote the repair against the age honestly, and if replacement makes more sense you hear it from us.
Do you carry Arctic Spas parts?
Common sensors, relays and seals ride on the van; Arctic Spas-specific assemblies are typically a next-business-day order. We confirm before scheduling so the visit finishes the job.

Arctic Spas problem?

Bring the model and the error code if there is one — diagnosis starts on the phone.

Bay Notes

What We Tell Owners at the Cabinet

Short, practical, and written down so you do not have to remember it.

Cover on, temperature down

A saturated cover makes a good heater look weak. Lift it — if it takes two people, it is part of the problem.

Before calling about no heat

Check the filter and the water level. A FLO code is a flow problem first and a heater problem second.

On the job

Carlos and Jake, cabinet open

Jake tracing a pump union on a round cedar tub
Jake tracing a pump union on a round cedar tub
Carlos with the meter kit open at a topside control
Carlos with the meter kit open at a topside control
Jake sizing up a cedar-skirted spa before the first reading
Jake sizing up a cedar-skirted spa before the first reading
Carlos driving out an equipment-bay panel on a square spa
Carlos driving out an equipment-bay panel on a square spa